MugWeb.com - Mail Settings

Please note: Replace all occurances of "mydomain.com" with your actual domain name, and "myemail@mydomain.com" with your actual e-mail address.

Incoming mail server: mail.mydomain.com
Outcoing mail server: mail.mydomain.com
Logon Account/User Name: myemail@mydomain.com
Log on using Secure Password Authentication (SPA), should NOT be checked.
You will need to check "My outgoing server requires authentication" and select an option to "Use same settings as my incoming mail server".

The text you see in your mail client may very slightly from the text here, but it should be very similar. You may look below for screen shots on setting up outgoing authentication for Outlook Express and Outlook.

There are two key things during your e-mail setup which you need to be sure to do that won't be setup properly if you just go through the standard steps when setting up your e-mail account in your e-mail client. You need to be sure your "Account" is your full e-mail address and not just the name part (which is what some mail clients use by default). So if the e-mail address you are using is myname@mydomain.com, then you need to enter the full address myname@mydomain.com when asked for the account to use. The second thing that will need to be different from a standard setup is you need to check a box that indicates the outbound mail server requires authentication, using the same settings as your incoming mail server.

For Outlook this will just mean you need to change the setting under the "Outgoing Server" tab of your e-mail account from "Log on to incoming mail server before sending mail" to "Use same settings as my incoming mail server". For screenshots and a step-by-step on what to do in Outlook, please click here.

For Outlook Express on the "Servers" tab in your e-mail account, you need to make sure "My server requires authentication" is checked under "Outgoing Mail Server" and then click on the "Settings..." button. Now, just make sure it is set at "Use same settings as my incoming mail server" and you're all done. For screenshots and a step-by-step on what to do in Outlook Express, please click here.

Outlook Settings (step-by-step)

First, click on "Tools" at the top of the screen and select "E-Mail Accounts" from the drop down menu.

Now select "View or change existing e-mail accounts" and click "Next >".

You will see a list of e-mail accounts you have setup in Outlook. For each of the accounts that you have on our servers you will need to repeat the remaining steps. Click on the account name (so that it highlights) and click on the "Change..." button.

On this screen you will click on the button labeled "More Settings...".

Now click on the "Outgoing Server" tab so that you see the screen below. Make sure "My outgoing server (SMTP) requires authentication" is checked and "Use same settings as my incoming mail server" is also selected.

That's it, you're done. Just click "OK". Then click "Next >" to return you to your list of e-mail accounts. If you have more e-mail accounts you will want to repeat the previous 2 steps for each. When you are done, just click "Finish". You should now be able to send e-mail through the new servers.

Outlook Express Settings (step-by-step)

First, click on "Tools" at the top of the screen and select "Accounts..." from the drop down menu.

You will see a list of Internet Accounts that you have setup in Outlook Express. Click on the "Mail" tab. For each of the accounts that you have on our servers you will need to repeat the remaining steps. Click on the account name (so that it highlights) and click on the "Properties" button.

Outlook Express Internet Accounts Listing

Now click on the "Servers" tab so that you see the screen below. Make sure "My server requires authentication" is checked and click on the "Settings..." button.

This screen should already be set properly, but just verify that "Use same settings as my incoming mail server" is selected.

Outlook Express Outoing Mail Server Settings

That's it, you're done. Just click "OK". Then click "OK" again to return you to your list of internet accounts. If you have more e-mail accounts you will want to repeat the previous 3 steps for each. When you are done, just click "Close". You should now be able to send e-mail through the new servers.

If you have any questions or problems, please don't hesitate to call us at 503-459-1153.